Terms Of Use - Flowers and Plants delivery service

Please note that you have agreed to the following Terms and Conditions:

1. The exposed flowers are a design product handmade by a florist based on a range of fresh and quality flowers. In some cases, the flowers delivered could be different in shape and colours from the image, in as much as every florist is characterized by its own creative sensibility, experience and use of seasonal products which are subject to natural changes. As a result, the picture and the number of flowers can only give an indication and cannot represent exactly the product delivered by our florist.

2. For deliveries addressed in hotels, restaurants, resorts, campgrounds, nursing homes, churches, cemeteries and in general and in all places where it is not possible to deliver the flowers directly to the recipient, the delivery will be considered valid with the signature of the member of staff.

3. During periods of Christmas, New Year, Epiphany, Mother's Day, Easter, Valentine's Day and International Women's Day, the delivery could be brought forward to the day before.

4. For orders scheduled with delivery date on Sunday, the delivery could slip at the first subsequent day.

5. For orders with same day delivery, the delivery could slip at the first subsequent day.

6. If the type or quantity of flowers requested by the customer are not available in the location of delivery, our local florist is allowed to replace them with others as much as possible similar to those paid in order to ensure delivery in the required date.

7. In the event of a failure to deliver flowers due to incorrect or incomplete indication about the name and address of the recipient, or in case of unavailability of the same, any costs arising, including the cost of the flowers, will be debit to the customer.

8. The delivery times indicated by the customer are only binding for weddings and funerals.

9. Claims that are presented more than 3 days after the delivery date will not be accepted.

10. We guarantee that there are only professional florists and flower shops that being part of our network, they will always use the highest quality flowers available.

Thank you for having chosen eFlowersDelivery.com.

Skype: wine.flowers
Generic Information: info@eflowersdelivery.com
Customers Care: customer.care@eflowersdelivery.com
fax: +39 06 83700371